Subscription Terms & Conditions

EnviroGuard PRO™X + Consumables Plan

Welcome to VBreathe! These Subscription Terms and Conditions outline how EnviroGuard PRO™X + Consumables Plan works and your obligations as a subscriber. By purchasing a subscription, you agree to the following terms:

1. Subscription Overview

  • Subscription Cost: $79 per month for 24 months.

  • Inclusions:

    • 1 x EnviroGuard PRO™X Air and Surface Sanitiser (valued at $1,590).

    • 2 years’ supply of filters and gels (16x Purox Gels and 4x PrimeProtect Filters, valued at $1,956).

    • VBreathe Care+ Premium Warranty.

    • Filter and gel refill packages are delivered every 6 months (4 x Purox Gels and 1 x PrimeProtect Filter).

2. Payment Terms

  • The first payment of $79 is charged immediately upon purchase.

  • Subsequent payments will be charged on the same date each month to the credit card nominated during checkout.

  • Payment Adjustments:

    • If you wish to change your nominated credit card you can do so by logging into our subscription portal

3. Ownership and Subscription Duration

  • The subscription is for a 24-month period.

  • Upon completing all 24 payments, the subscription concludes, and the EnviroGuard PRO™X becomes your property. Additional filters and gel packs can be purchased separately as needed, or via an ongoing subscription at $39/month for filters and gels.

4. Cancellations

  • If you wish to cancel your subscription before completing the 24-month term, you will be required to pay:

    • The remaining balance of the product price plus the value of the gel pack and filter refills received.

  • Cancellations must be requested by contacting health@vbreathe.com.

5. Product Deliveries

  • Gels and filters will be delivered every 6 months to the shipping address provided during checkout.

  • Address Changes:

    • You can update your shipping address by logging into our subscription portal at any time.  

    • Any changes to the shipping address must be made at least 5 business days prior to your next scheduled shipment.

6. Warranty and Support

  • Your subscription includes the VBreathe Care+ Premium Warranty, ensuring your device is protected throughout the subscription term.

  • For any issues or inquiries, please contact us at health@vbreathe.com.

7. Contact Information

For any questions or concerns about your subscription, please reach out to our support team:
Email: health@vbreathe.com

By subscribing, you agree to these terms and conditions. 

Thank you for choosing VBreathe!

 

VBreathe Subscription FAQ

EnviroGuard PRO™X + Consumables Plan

Here are some common questions about the VBreathe EnviroGuard PRO™X + Consumables Subscription Plan. If you have additional queries, please contact us at health@vbreathe.com.

1. What does the subscription include?

  • EnviroGuard PRO™X Air and Surface Sanitiser (valued at $1,590).

  • Two years’ supply of filters and gels:

    • 16x Purox Gels.

    • 4x PrimeProtect Filters.

    • Delivered in 4 packages (4 gels and 1 filter every 6 months).

  • VBreathe Care+ Premium Warranty for peace of mind throughout the subscription term.

2. How much does the subscription cost?

The subscription costs $79 per month for 24 months.

3. How do the payments work?

  • Your first payment is charged immediately upon purchase.

  • Subsequent payments are charged on the same date each month to the credit card you used during checkout.

  • You can make changes to you payment method and delivery address at any time via our subscription portal.

4. Can I cancel my subscription early?

Yes, you can cancel your subscription at any time; however:

  • You will need to pay the remaining balance of the product price and the cost of gel and filter refills received.

  • To request a cancellation, email health@vbreathe.com.

5. What happens after the 24-month subscription ends?

Once the subscription is complete:

  • The EnviroGuard PRO™X becomes your property.

  • You can purchase additional gels and filters as needed from our store.

6. How are gels and filters delivered?

  • Gels and filters are delivered every 6 months to the shipping address provided at checkout.

  • Each package includes 4 Purox Gels and 1 PrimeProtect Filter.

7. What if I need to update my shipping address?

  • You can update your shipping address by logging into our subscription portal at any time.  

  • Any changes to the shipping address must be made at least 5 business days prior to your next scheduled shipment.

8. What if my subscription payments fail?

  • If a payment fails, you will be notified via email.

  • To avoid interruptions, ensure your credit card details are up-to-date via the subscription portal.

9. What is VBreathe Care+ Premium Warranty?

The VBreathe Care+ Premium Warranty provides extended coverage for your EnviroGuard PRO™X during the 24-month subscription term and access to our priority support. For full warranty details, contact health@vbreathe.com. 

10. How can I contact VBreathe for support?

For any questions, issues, or updates to your subscription, contact us at health@vbreathe.com.

Subscription Terms and Conditions: PRO™ X Filter + Gel Plan

Welcome to the VBreathe PRO™ X Filter + Gel Plan! These Subscription Terms and Conditions explain how your subscription works and your obligations as a subscriber. By purchasing this plan, you agree to the following terms:

1. Subscription Overview

  • Plan Name: PRO™ X Filter + Gel Plan

  • Subscription Cost: $39 per month.

  • Plan Duration: Minimum 12-month commitment.

  • Inclusions:

    • 8x Purox Gels and 2x PrimeProtect Filters annually.

    • Packages delivered every 6 months, consisting of 4 gels and 1 filter.

  • Savings: Total savings of $542 compared to purchasing individually.

2. Payment Terms

  • The first payment of $39 is charged immediately upon purchase.

  • Subsequent payments will be charged on the same date each month to the credit card nominated during checkout.

  • Payment Adjustments:

    • If you wish to change your nominated payment method or credit card you can do so by logging into our subscription portal

3. Deliveries

  • Packages will be delivered every 6 months to the shipping address provided during checkout.

  • Each package includes:

    • 4x Purox Gels

    • 1x PrimeProtect Filter

  • Address Changes:

    • If you need to update your shipping address, email health@vbreathe.com at least 2 weeks before your next scheduled shipment.

4. Cancellation Policy

  • Cancellation is only available after the minimum 12-month subscription term is completed.

  • Early cancellations before 12 months are not permitted.

5. Warranty and Support

  • This plan does not include device hardware; it is for filter and gel refills only.

  • For any issues or inquiries, contact our support team at health@vbreathe.com.

 


FAQ: PRO™ X Filter + Gel Plan

1. What does the PRO™ X Filter + Gel Plan include?

  • 8x Purox Gels and 2x PrimeProtect Filters annually.

  • Delivered as 2 packages every 6 months, with each package containing 4 gels and 1 filter.

  • A total savings of $542 compared to purchasing individually.

2. How much does the subscription cost?

The plan costs $39 AUD per month for a minimum of 12 months.

3. How does delivery work?

  • Packages are sent every 6 months to the shipping address provided during checkout.

  • Each package contains 4 gels and 1 filter.

4. What if I need to update my address?

  • You can update your shipping address by logging into our subscription portal at any time.  

  • Any changes to the shipping address must be made at least 5 business days prior to your next scheduled shipment.

5. Can I cancel my subscription?

  • Cancellations are only allowed after completing the 12-month minimum term.

  • Early cancellations before 12 months are not permitted.

6. What happens after the 12-month term?

  • After the 12-month subscription ends, you can continue the plan or purchase gels and filters as needed.

7. How are payments processed?

  • Payments are charged monthly to the credit card you used during checkout.

  • The first payment is processed immediately upon purchase, and subsequent payments occur on the same date each month.

8. What should I do if my payment method changes?

  • If you wish to change your nominated payment method or credit card you can do so by logging into our subscription portal

9. How can I contact VBreathe for support?

For any questions or issues, reach out to our support team at health@vbreathe.com.